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  Tuesday, April 07, 2026
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I am testing WP File download with a folder structure consisting of two categories with each having sub categories. Each main category and their sub categories are password protected. I am having two issues.

I am testing on several computers and with different browsers.
- at times the password protected categories are visible with out entering a password.
- once a password has been entered the category remains open and visible even after clearing local and server cache. I have also configed the cache to not cache the page with no luck.

I just want the users to have to enter a password to access a category when visiting the page and then password protection reapplied in a defined time.

Any suggestions would be appreciated.
A
23 hours ago
Hi,

Thanks for contacting us here about this extension.

It’s possible that the password expiration duration is currently set to a long interval, which keeps the categories accessible.
To investigate this further and provide a specific fix, please open a support ticket here: Support > Support Ticket.
Our development team will be happy to look into the details for you.

Cheers,
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