SUpport absent. ???

Hi,

Thanks for contacting us here about this extension.

I apologize for the delay in addressing your support ticket.
I understand how frustrating this must be, especially given the urgency for your clients.
I'm escalating this matter to our support team immediately to ensure you receive a prompt resolution.
You can expect to hear back from us within the next few hours with either a solution or a detailed update on the progress.

Thank you for your patience and for being a valued subscriber.

Cheers,