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Transfer from the AI assistant to a real contact option

Pre-sale questions about WP AI Assistant

Wednesday, August 13, 2025

2 Replies

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Is there a plan to transition from the AI assistant to a ‘personal’ approach, e.g. by sending an email from the customer to a stored address?
In other words, if the AI assistant is unable to assist, I should have the option to contact the company direc

tristan@joomunited

2 months ago

#20654

Hi,

The latest version (today) will include this feature implementation. It's the possibility to define an action to automatically ask the customer for his contact; it's stored in the chats in admin, and you can get an email notification.

Cheers,

ThomasBunte

2 months ago

#20655

Great to hear ;-)

Bye Thomas

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